Job | URGENT HIRING FOR APPLICATION SUPPORT SPECIALIST PROFILE IN | PI SOFTEK LTD

Experience required for the Job: 2 - 6 years

Annual Salary of the Job: 1.00 - 5.00 Lacs

Job Location: Noida

Greeting of the day!

Job Profile :- Application Support Specialist

Job Responsibilities :

1. Respond to incidents raised by calls, email, Instant Message or through dedicated customer support portal in English.

2. Investigate new or existing incidents by replicating the issue in house and discussing

with peers.

3. Technically support Companies global customers.

4. Directly communicate with end customer to resolve all incidents within the allocated

SLA

5. Working closely with sustained engineering to help resolve incidents in a timely

fashion.

6. Provide support to US Based clients on cloud based applications via email, chat and voice.

7. It is a B2B process.

Technical Requirement:

Knowledge of the following technologies:

1. Knowledge of SQL/ HTML basic understanding.

2. Able to write /Run Sql query.

Qualifications & Experience :

2 + years plus Application / Technical Support experience,supporting applications based on Microsoft platform. A good understanding of support environments and SLAs.

24x7x365 shift for both male and the female candidates.

About Company

PISOFTEK LTD is a global software services company providing custom technology solutions. Combining proven expertise in technology, and an understanding of emerging business domains, we deliver a range of services that include e-business solutions, strategic consulting, maintenance, and product development. Our aim is to offer rapid delivery of innovative, business applications with emphasis on high quality and cost-effectiveness. At each stage of the development process our emphasis is to deliver quality and rich user experience.

PISOFTEK is a leading provider for Small and Medium size Businesses (SMBs). We provide feature and quality rich, custom-based solutions. Our integrated solutions give you

distinct way to market advantage and incredible cost savings. All the solutions are future based deploying the best technology.

For more details log on to: www.pisoftek.com

Thanks and Regards,

Yamini Gupta

 HR Executive

PI SOFTEK LIMITED

C-56/A 28 ,Sector-62, Noida

(Landmark : In same building of NIIT)

Mobile- 9811700269

www.pisoftek.com

Mail Your Resume at :- gyamini@pisoftek.com

      

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Software Developer by Profession with 3.0 Yrs of Experience , through this blog i'am sharing my industrial Java Knowledge to entire world. For any question or query any one can comment below or mail me at pushkar.itsitm52@gmail.com.

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